Survey Update
Survey: We thank you for a strong response so far.
A glitch when submitting has been reported by a few responders.
In these cases, after submitting there was no clear confirmation of receipt; the survey and Submit Button remained visible. When Survey Monkey is working properly, the response is a thank-you and you will no longer be able to see the survey on that computer.
We have confirmed that in these cases the survey has NOT been accepted to the database.
If this describes your situation, the problem may go away on a different computer or network. But, if you still have energy for one more try, we recommend a lower tech work-around;
- While unfilled survey is in the browser, under “Edit”; SELECT ALL ,
- “Copy” & “Paste” entire survey into a Word (or alternate) document;
- Find some way to indicate your choices - e.g. bolding correct answer and type text in appropriate spots. Don’t worry about appearance.
- Save this file as “Patient Survey Workaround - ####” choose some random 4 digit code.
We’ll make sure these are entered into database. We’ll do our best to maintain confidentiality on the workaround. Same if you print the survey, fill in with pen and send by post.
Note: We’re recommending you copy/paste/print unfilled surveys and mark them up. We can’t guarantee a method for all where the answers from Survey Monkey won’t get abandoned in the "Paste".